Privacy PolicyEffective date: August 18, 2026
All Things Cotton Paper (“we,” “us,” or “our”) is a handmade paper keepsake shop based in Charleston, South Carolina. This Privacy Policy explains what information we collect when you visit allthingscottonpaper.com or place an order, how we use it, and the choices you have. By using our site, you agree to the practices described here.
Information We Collect. When you place an order or contact us, we collect the information you provide directly, including your name, email address, shipping and billing address, phone number, and the personalized content you share for custom pieces such as wedding vows, first dance lyrics, names, and dates. Payment card details are entered directly with our payment processors and are not stored on our servers. When you browse the site, we and our service providers automatically collect technical information such as your device type, browser, IP address, pages viewed, and referring links, using cookies and similar technologies.
How We Use Your Information. We use your information to process and fulfill your orders, create your personalized keepsakes, communicate with you about your order, provide customer support, and, if you opt in, send marketing emails about new products and offers. We also use information to operate, secure, and improve our website and to comply with our legal and tax obligations. We do not sell your personal information.
How We Share Your Information. We share information only with trusted service providers who help us run our business, and only as needed to provide their services, including Squarespace (our website and commerce platform), our payment processors, shipping carriers, and our email marketing provider. We may also disclose information if required by law or to protect our rights, safety, or property. If our business is sold or transferred, customer information may be part of that transaction.
Email Marketing. If you sign up for our emails, you can unsubscribe at any time using the link at the bottom of any marketing email or by contacting us. Unsubscribing does not affect order-related messages we need to send you.
Cookies and Analytics. Our site uses cookies to function properly and to measure traffic and performance. Most browsers let you control or disable cookies in their settings, though turning them off may affect how parts of the site work.
Data Retention. We keep your information for as long as needed to fulfill your orders, provide support, and meet our legal, accounting, and tax requirements, then take reasonable steps to delete or de-identify it.
Your Rights. Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or opt out of marketing communications. To make a request, email us at the address below.
Children’s Privacy. Our site and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy. We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on this page.
Contact Us. If you have any questions about this Privacy Policy or your information, contact us at info@allthingscottonpaper.com. All Things Cotton Paper, Charleston, SC.